Read this Executive Brief to:

  • Understand why creating an IT view of your user-facing service catalog is critical to IT's success.
  • Learn why creating service catalogs can be difficult for IT organizations who don't have a plan.
  • Understand Info-Tech's methodology and approach to identifying technical components.

Don't start this project without a plan. Start with Info-Tech's sample deliverables and identification method.

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Create an IT View of the Service Catalog

Unlock the full value of your service catalog with technical components.

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