Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Comprehensive software reviews to make better IT decisions

Avaya to End “Power by Avaya IP Office”

Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution. The move follows Avaya’s partnership with RingCentral in 2019, through which their joint "Avaya Cloud Office by RingCentral" offering was to become Avaya’s exclusive Unified-Communications-as-a-Service (UCaaS)-marketed solution.

Any existing deals registered before March 31, 2020, will still be made available and supported for the duration of the contract.

There will be no change to Avaya’s IP Office on-premises offering.

Our Take

Avaya’s move to end “Power by Avaya IP Office” will not come as a surprise, given its intent to do so was made public in 2019 with its RingCentral partnership. Now that this event is coming to pass, Avaya has been able to both rationalize and enhance its cloud-based offering to the market. While Avaya’s on-premises solutions currently make up most of their sales, a RingCentral-backed UCaaS offering will help Avaya solidify itself in this market territory.

Moreover, if Avaya wants to “be a cloud-first company,” as Avaya CEO Jim Chirico stated in 2019, throwing all its resources behind a primary UCaaS offering will ensure that Avaya Cloud Office will become a firm competitor against other dominant UCaaS solutions.

Source: Avaya Unified Communications Scorecard at SoftwareReviews. Accessed January 7, 2019


Want to Know More?

Modernize Communications and Collaboration Infrastructure

Establish a Communication and Collaboration System Strategy

Avaya Unified Communications Scorecard at SoftwareReviews

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019