Patch Management Policy

The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...

IT Triage and Support Policy

Use this policy template to define and support triage and support operations.

Request for Information Template

Use this template for issuing a Request for Information (RFI).

Five Reality Checks: Before You Outsource Your Help Desk

Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing is hardly a new idea, many...

Master Data Management Strategic Roadmap Template

This template will help build a living MDM strategic roadmap for the enterprise.

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Purchasing Policy

The purchasing policy outlines the standards and procedures associated with company purchases of IT computer-related components and technical services.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Explore the Emerging World of SaaS ERP

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Removable Media Acceptable Use Policy

The removable media acceptable use policy defines the standards, procedures, and restrictions for end users who have legitimate business requirements to connect portable...
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