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Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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A lack of standardized vendor management process inhibited a grocery retailer from optimizing the value of its IT vendor portfolio and effectively managing risk in...
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A home technology company located in the western US sought to improve its application development process. By engaging Info-Tech Research Group for an onsite workshop,...
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A health insurance provider that covers nearly 60 million people across all 50 states had high-priority mobile application and portal strategy projects on its agenda....
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A 13-person IT department in a small, regional, non-profit electric generation and transportation utility located in the eastern US managed over 50 vendors. While no...
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This template will help build a living MDM strategic roadmap for the enterprise.
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VVOLs (pronounced Vee-Valls) were a hot topic in our doing the rounds of storage vendor conferences last year. Just about everybody had them on their roadmaps. We're...
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A service interface contract is a record of a service’s functions, parameters, data schema, protocols and security controls. The Enterprise Service Bus (ESB) Service...
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The ESB Communication Plan is an internal document that will create visibility and awareness into the ESB project, and will help educate the ESB team on internal...
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Issuing an RFP to vendors is a critical step in your email security gateway solution selection process.
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