Right-Size the Service Desk for Small Enterprise Storyboard

Use this blueprint as a guide to help you identify ways to improve your service desk.

Requirements Gathering for Small Enterprises – Phases 1-3

Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the...

Rebalance Project Intake for Small Enterprise – Phases 1-2

Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...

Rebalance Project Intake for Small Enterprise – Phase 1: Create a Standardized Intake Process

Adopt an intake workflow appropriate to the IT department’s capacity.

Rebalance Project Intake for Small Enterprise – Phase 2: Develop Intake Capabilities

Develop prioritization practices that will enable IT to focus on the most valuable work and leave the rest behind.

Formalize Project Portfolio Management for Small Enterprise – Phases 1-2

Make big gains in small steps.

Formalize Project Portfolio Management for Small Enterprise – Phase 1: Develop the Plan

Ensure success by taking a "crawl, walk, run" approach to building PPM capability.

Formalize Project Portfolio Management for Small Enterprise – Phase 2: Implement the Plan

Choose a PPM solution to match your PPM capabilities.

Express – Managing Projects Implementation Guide

This Info-Tech Express implementation guide provides an overview of the Project Management Toolbox.
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