Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program

Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.

Quality Management Dashboard Template

Use this dashboard to track your quality management metrics.

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Storyboard: Manage Stakeholder Relations

Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.

Communication Plan Template

The Communication Plan Template is used to document and organize your strategy and tactics to effectively get your message across and to address feedback.

Stakeholder Management Analysis Tool

A comprehensive tool that tracks identified stakeholders, analyzes them based on influence, interest, and support, and dynamically outputs a visual stakeholder map, a...
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