All Research

Problematic IT Processes for Elementary and Secondary Schools – Manage Service Catalog, Disaster Recovery Planning, and Business Continuity

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Individual and Family Services – Business Process Controls & Internal Audit, Manage Service Catalog, and Organizational Change Management

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Ambulatory Health Care Services – Service Management, Portfolio Management, and Performance Measurement

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Accommodation and Food Services – Business Continuity, Disaster Recovery Planning, and Portfolio Management

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Personal Health Information on the Blockchain: Rethinking the Electronic Health Record

Current electronic health record solutions are failing to keep pace with clinical need. Understand how blockchain can offer a potential solution, its implications for...

Balancing Security and Convenience at Universities: Apple Introduces Student IDs to Apple Wallet

Apple incorporates its near-field communication (NFC) technology with identity access control platforms to offer mobile Student IDs to select universities.

IT Service Management Automation in Healthcare

Advances in cloud and AI technology are now opening up the possibilities for organizations to leverage automation for IT service management. A survey conducted by...

Red Hat Customers Should Be Reeling From IBM’s Buyout

The announcement that IBM is taking over Red Hat may be welcome news to beleaguered and beaten down IBM shareholders, but it should strike a stark warning bell for Red...

Green Robots: Leverage IoT to Hijack the Sustainable Agriculture Bandwagon

Agricultural applications of IoT not only have the ability to reduce costs and increase yields, but also can distinguish producers on the sustainability front, making...

DevOps in Government: Increase Application Quality and Security, Reduce Project Cost and Risk

Government organizations can benefit from implementing DevOps practices to increase application quality, reduce the cost of software projects, and reduce security risks.
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