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Webinar: Support Mental Wellbeing During COVID-19The COVID-19 pandemic is impacting employees’ mental wellbeing, and individual wellbeing needs continue to change as the situation evolves. It’s therefore critical to have... |
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Standard Participant Training Session Evaluation TemplateParticipant reaction is the key to measuring the initial satisfaction of the training session, determining which areas are working, and which areas require improvement. |
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Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and Build the RoadmapOnce you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,... |
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Application Rationalization OversimplifiedOften people misidentify the purpose of application rationalization, leading to misuse and unsatisfactory results. We try to break application rationalization down to its... |
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Stop Measuring Technical Debt, Start Measuring Risk & ValueMeasuring technical debt is important, but more important is communicating the implications of this problem in terms of risk to business capabilities. Cast Highlight tools... |
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Rationalize Your Apps in 60 SecondsMany vendors suggest application rationalization is quick and easy. It isn’t. This claim does you a disservice and most importantly they’ve missed the point.... |
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Get the Full Picture: Rationalizing Your Apps in Isolation Is Not RationalizationMany application rationalization tools and frameworks miss the true benefits of this practice, as they only assess the individual application without consideration for its... |
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Service Design Tools and MethodsOrganizations are complex and have multiple stakeholders involved in the delivery of a service. In a public sector organization, for example, there are end users, multiple... |
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Webinar: Prepare Your Organization to Successfully Embrace the “New Normal”The coronavirus pandemic of 2020 will slowly settle – but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal." |
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8 Tips for Better Virtual FacilitationVirtual facilitation takes more facilitator preparation, careful planning, tool familiarity, and structured participation to ensure audience engagement. |
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