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Get the Most Out of Your CRM – Executive BriefA CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In... |
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Get the Most Out of Your CRM – Phases 1-3A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In... |
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Get the Most Out of Your CRM WorkbookThis tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process. |
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CRM Application Inventory ToolUse this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM. |
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Cisco Briefs on Latest Security Features for WebexOn May 21, 2021, Cisco briefed on Webex’s security features. This not only included information about the type of administration control for end users when using Webex from... |
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Alcatel-Lucent Enterprise’s Cloud Sales Continue to SurgeOn May 24, 2021, Alcatel-Lucent Enterprise (ALE) briefed on its Q1 performance for FY21. FY20 saw ALE’s global revenues impacted by the COVID-19 pandemic, and these effects... |
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Don't Get Left Behind: Review Indirect Funding Opportunities for Local Governments Under the American Rescue Plan, Including Technology Modernization and Digital Community Engagement InitiativesThe American Rescue Plan (ARP) is the third stimulus package passed by the federal government since March 2020. The stimulus funding aims to address gaps created by the... |
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Getting Us Back to Work: How State IT Leaders Can Support Economic RecoveryThe American Rescue Plan (ARP) is the third stimulus package passed by the United States federal government since March 2020. Stimulus funding aims to address gaps created... |
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Leverage ARP Funding to Close Broadband GapsBroadband infrastructure is included in ARP funding, and $7.2 billion is earmarked for an Emergency Connectivity Fund to help schools and libraries provide broadband... |
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Don’t Get Left Behind: A Review of American Rescue Plan Funding Priorities for Tribal Governments That Aim To Strengthen Community Services Through TechnologyThe American Rescue Plan (ARP) is the third stimulus package passed by the federal government of the United States since March 2020. Stimulus funding aims to address gaps... |
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