All Research

Integrate IT/OT Business Continuity Planning and Disaster Recovery Storyboard

A four-phase strategy framework to help utility organizations integrate their IT and OT teams when developing an organizational business continuity management strategy.

IT/OT Application Heat Map & Processes List

A template aligned to ISA95 to identify the dependent IT and OT applications and business processes.

Utilities Business Impact Assessment Tool

A tool to estimate and prioritize the downtime impact of IT/OT applications and business processes.

IT/OT Disaster Recovery and Business Continuity Plan RACI

RACI tool to document IT/OT roles and responsibilities for disaster recovery and continuity workarounds.

Threat Landscape Briefing – November 2025

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure...

Zoho’s Distributed Business Provides Unique Perspective on Digital Sovereignty

Recent geopolitical shifts have renewed interest in digital sovereignty, and the emergence of AI has expanded the concept up the stack to consider the risks of third-party...

Zoholics Canada 2025 Showcases Zoho One Evolution and Local Market Focus

At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho’s dual...

CX Portfolio Designer

Align technology investments with CX priorities.

Horizon Scanning Workbook

Track emerging trends shaping CX.

CX Journey Orchestration Workbook

Map adaptive customer journeys.
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