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John Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service...
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On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
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President Biden's appointment of Lina Khan and Tim Wu to federal posts was a signal to technologists everywhere that he is serious about reinventing the antitrust legal...
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An industry reference architecture is comprised of tools, templates, and a validated view of integrated casino business capabilities that help CIOs and casino, hotel, and...
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An industry reference architecture is comprised of tools, templates, and a validated view of integrated casino business capabilities that help CIOs and casino, hotel, and...
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Use this template in conjunction with the Integrated Casino Industry Reference Architecture.
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The key to landscaping your data environment lies in ensuring foundational disciplines are optimized with a recognition for the interdependency among the various disciplines.
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This deck will provide a base understanding of the core disciplines that make up an organization’s data and analytics landscape. The various disciplines explained in this...
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Trained economists, who have no idea how the Chinese economy works, continue to try to predict events in the world economy, with essentially zero success. You cannot...
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Is there anything wrong with referring to your third-party relationships as partners? The debate by customers has been going on for decades with great passion in both...
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