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Automation is not a silver bullet solution to your workforce productivity challenges. Optimization and automation (optimation) must be used together to remove root cause...
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Use this deliverable to record the outcomes of blueprint activities and leverage the information in gathering and prioritizing requirements.
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Identify, measure, and solve your lottery technical debt.
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Use this tool to record, categorize, and prioritize iLottery requirements.
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Use this tool to determine your iLottery solution's IT service model, vendor sourcing model, and business model(s).
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Use this shortlist tool to compare iLottery vendors with weightings that meet your solution requirements.
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Use this template to customize and outline your iLottery requirements to ensure vendors can meet your needs and expectations.
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At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing...
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Five9’s CX Summit for 2021 hosted events and interactive sessions that explored best practices for using Five9 as well as an outline of Five9’s roadmap for the coming year....
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In this edition of the quarterly Asia Letter, Research Analyst Scott Foster covers China’s efforts to counter desertification, new investments in the semiconductor...
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