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In this report, we explore 10 key practices from across the software selection lifecycle. Supported by the latest data and combined with practical next steps, this research...
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Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...
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How AI is used in process orchestration and automation.
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This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, hacktivists campaigns, data breaches, control strategies, and exposure to...
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A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.
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An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.
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An Excel-based template to document and prioritize activities.
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An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...
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Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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