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Risk Report

Create a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council’s top recommendations to the senior...

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Service Catalog Extension Project Charter

This deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders.

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

IT Service Catalog

Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Augmenting Reality

As a past advisory board member of the University of Washington Human Interface Technology Lab and a member of the board of directors of WorlDesign - perhaps the world's...

Streamline Application Maintenance – Phases 1-4

This storyboard will help you build an optimized application maintenance practice that addresses your top business and IT stakeholder priorities and pain points.

Digital Strategy Communication and Execution Plan Template

Use this template to plan the communication and execution of the digital strategy development project

Service Desk Outsourcing RFP Template

This template will allow you to create a detailed RFP for your outsourcing agreement.
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