Tools
Topics
Ticket and Call Quality Assessment ToolBetter data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service... |
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Service Desk Ticket Categorization SchemesThe Ticket Categorization Scheme provides examples of ticket categories to organize the data in the service desk tool and produce reports that help managers manage the... |
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After Negotiations ToolThis tool will help you conduct the debrief and evaluation sessions at various points in the negotiation process. |
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Grant Identification and Prioritization Tool for Tribal NationsIdentify, prioritize, and reflect on grant funding opportunities for your tribal nation. |
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Public Cloud Procurement ChecklistThis tool of the blueprint, Master the Public Cloud IaaS Acquisition Models, will allow your review IaaS procurement features and create a checklist of features and... |
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Microsoft Public Cloud Licensing GuideThis tool of the blueprint, Master the Public Cloud IaaS Acquisition Models, will help you understand Microsoft cloud licensing rules. |
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Public Cloud Acquisition Executive Summary TemplateThis tool of the blueprint, Master the Public Cloud IaaS Acquisition Models, will help you create a summary presentation for executives or leadership to support your IaaS... |
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Public Cloud Procurement Comparison SummaryThis tool of the blueprint, Master the Public Cloud IaaS Acquisition Models, will provide a side-by-side comparison summary of the top three vendor procurement features and... |
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Service Cost Cheat Sheet for AzureDocument cost factors by cloud service. |
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Software M&S Inventory and Prioritization ToolUse this tool to inventory and prioritize your organizations software and maintenance commitments. |
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