Tools

IT Service Desk Maturity Assessment for Small Enterprise

Use this maturity assessment to set a baseline and identify areas of focus based on level of current and target maturity.

Phase 2 Small Business Risk Assessment Tool

This tool provides a basic framework to identify, measure, monitor, and report the risk associated with your important vendors.

Phase 2 Small Business Vendor Classification Tool

This tool helps you objectively determine which vendors are the most important vendors to your organization, from a vendor management perspective.

Managed Print Services RFP Vendor Proposal Scoring Tool

Use this scoring tool to help assess which vendor proposal can best meet your managed printing services requirements in an objective way. Use this scoring tool in...

Managed Print Services Vendor Assessment Questions

Use this document as a “shopping list” to jump start an initial draft of the RFP and, more importantly, scoring requirements.

Enterprise Printing Roles and Responsibilities RACI Guide

Assign key tasks for the project across Strategy & Planning, Vendor Selection, Implementation, and Operation.

Printer Reduction Tool

Use this printer reduction tool to help you organize your printer inventory, calculate total printing costs, and visualize printer usage.

Elevate – OPEN Model Customer Positioning Tool

This tool helps you objectively identify how your vendors perceive your organization as one of their customers.

Elevate – MVP Model Vendor Classification Tool

This contemporary vendor classification tool also helps you objectively determine which vendors are the most important ones to your organization, but it provides additional...

Elevate – Tools and Templates Compendium

This compendium contains 12 tools and templates to continue building and running your vendor management initiative.
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