Templates & Policies

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BCP Recovery Playbook for Manufacturing This playbook helps you document processes and additional details to support BCP..
Incident Management and Service Desk Workflows A repository of typical workflows.
Sample Communication Plan A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
Employee Offboarding Process Use this template to document the current- or target-state IAM processes related to offboarding leaving employees.
Employee Access Change Process Use this template to document the current- or target-state IAM processes related to managing access when employees change roles.
Employee Onboarding Process Use this template to document the current- or target-state IAM processes related to onboarding new employees.
IAM Improvement Strategy Communication Deck Use this tool to capture the essential elements of your IAM improvement strategy.
The Power Of Segmentation Executive Presentation Template PowerPoint Executive Presentation that comes out of the segmentation exercise.
iGaming Activity Template Use this template to organize the activity outputs of the Build a Market-Ready iGaming Strategy blueprint.
IT Service Management Demo Script Template Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.