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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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This deck provides an overview of the role of social determinants of health as a primary approach to supporting the triple aim in value-based care delivery.
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This Reference Architecture Guide is designed to help healthcare and government industry members align with the business of public health practice. It provides tools to...
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Use this step-by-step guide to identify the retention issues of your stakeholders and the technology support they need to achieve the institution's retention targets.
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Drive higher open rates, time on site, and click-through rates with buyer-relevant messaging.
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Use this tool to define a specific process for managing security incidents and reducing their effects on the organization. Through effective knowledge transfer, minimize...
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This strategic foresight trends report provides a high-level analysis, insights, and recommendations on trends and their respective technologies in the manufacturing...
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Understand how a digital loyalty program strategy can support the business and help it stay competitive through the digital economy.
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Train your IT department to get involved in the recruitment process to attract and select the best talent.
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This blueprint will walk you through the process of formally defining a security service portfolio and determining demand for each service, and the resourcing need to meet...
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