Storyboard

Design and Build a User-Facing Service Catalog – Phases 1-4

This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.

Design & Build a User-Facing Service Catalog – Phase 1: Launch the Project

The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

Navigate the EMV Liability Shift – Phases 1-5

If you are looking to migrate to an EMV-compliant POS solution due to fraud risk, liability exposure, or customer experience, this storyboard will help you navigate the...

Navigate the EMV Liability Shift – Phase 1: Define the EMV Current State and Requirements

This phase of the blueprint, Navigate the EMV Liability Shift, will help you gain an understanding of your environment and current state.

Navigate the EMV Liability Shift – Phase 2: Build the Business Case and Internal Plan

This phase of the blueprint, Navigate the EMV Liability Shift, will help you develop the business case that will enable you to launch your EMV project off the ground by...

Navigate the EMV Liability Shift – Phase 3: Select the Solution for the EMV Project

This phase of the blueprint, Navigate the EMV Liability Shift, will help you select the vendors that meet your strategic architecture needs and are compatible with your...

Navigate the EMV Liability Shift – Phase 4: Plan the EMV Implementation

This phase of the blueprint, Navigate the EMV Liability Shift, will help you develop an implementation plan for your EMV solution, since EMV implementation can take up to...
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