This blueprint will help your IT department communicate all the information related to service delivery in a place where business users can easily access it. Follow these steps:

  • Project Launch
  • Identify and Define Enterprise Services
  • Identify and Define LOB Services
  • Complete Service Definition Chart

Bridge the communication gap between business and IT by building a Service Catalog.

Also In

Design and Build a User-Facing Service Catalog

Improve user satisfaction with IT with a convenient menu-like catalog.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019