Categories are the first entities that business users encounter; they select the category where they believe they can find the service they are in search of. This phase will help you:

  • Identify all of your business' enterprise services
  • Categorize your services logically

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Design & Build a User-Facing Service Catalog

Improve user satisfaction with IT by letting business users know exactly what is available to them in a convenient menu-like catalog.

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Search Code: 79531
Published: January 8, 2016
Last Revised: January 8, 2016

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