Research Notes

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Case Study: Practical, Right-Sized BCP Use this example to understand the governance and incident response components of a BCP, and to provide a model to follow for your BCP project.
Select a Casino Anti-Money-Laundering Compliance Solution – Executive Brief Read this Executive Brief to understand why AML compliance is important, what the challenges are with AML, and how you can overcome the issues.
The Risk of Underinvesting in Project Risk Economically, the only way to justify spending on project risk mitigation is to invest at least enough to understand the worst risks that need to be avoided. To make sense...
Combine Security Risk Management Components Into One Program – Executive Brief Read this Executive Brief to understand why a highly mature security risk management program can help inform your overall security program.
Develop a Plan to Pilot Enterprise Service Management – Executive Brief Read our concise Executive Brief to find out why you should move towards enterprise service management, review Info-Tech’s methodology, and understand the four ways we can...
Optimize the IT Operations Center – Executive Brief Read this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands.
Select a PLM Solution to Make Better Products – Executive Brief Read this Executive Brief to understand how to turbocharge your company’s product management capabilities with a product lifecycle management tool.
Effectively Recognize IT Employees – Executive Brief Make the case to revitalize a recognition program if your department is struggling. Explain how the recognition project will be accomplished.
Improve Service Desk Ticket Intake – Executive Brief Read this Executive Brief to understand why service desk ticket intake is crucial to end users.
M&A Runbook for Infrastructure and Operations – Executive Brief Read this Executive Brief to understand how to deliver great value to the business as a strategic partner during the M&A.

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