Research Notes

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The Cloud Puts Your Castle in the Sky – Now Secure It! The cloud offers an opportunity to expand or move your operating environment to a hosted platform managed by someone else. While the cloud can have many benefits, it can...
Modernizing Your Technology? Make Sure Security Is at the Forefront! ARP funding offers an opportunity for technology modernization for organizations who qualify. But don’t forget about cybersecurity – otherwise, your business that the ARP...
ARP Funding and Security Considerations for Internet of Things and Operational Technology ARP funding can open up a wealth of opportunities, including the acquisition of IoT and OT to offer remote monitoring and automation of your key infrastructure services....
Choose a Right-Sized Contact Solution – Executive Brief Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
Establish an Analytics Operating Model – Executive Brief Read our concise Executive Brief for Info-Tech's methodology for assessing your organization's analytics needs and aligning your data governance, capabilities, and...
Automate Testing to Get More Done – Executive Brief Read this concise Executive Brief to understand why adopting the right automated testing practices can address specific software delivery and testing challenges.
Implement Risk-Based Vulnerability Management – Executive Brief Read our concise Executive Brief to find out why you should design and implement a vulnerability management program, review Info-Tech’s methodology, and understand the four...
Identify and Reduce Agile Contract Risk – Executive Brief Read this Executive Brief to understand why Agile contracts are different from traditional contracts and what steps you can take to protect your organization contractually...
Implement and Mature Your User Experience Design Practice – Executive Brief Read our concise Executive Brief to find out why you should implement an experience design practice, review Info-Tech’s methodology, and understand the four dimensions we...
Get the Most Out of Your ERP – Executive Brief Read our concise Executive Brief to find out why you should optimize your enterprise resource planning (ERP), review Info-Tech’s methodology, and understand the four ways...

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