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Customize this template to communicate and market the VIP service to its stakeholders and users.
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Use this template as an example to follow and document your own VIP support process.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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Use this template to document your service desk procedures for handling VIP or executive tickets.
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Use this template to document the strategy to shift service support left.
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Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.
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Summarize the achievements and next steps from the initial SLA project in this eye-catching template.
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Review and edit the template to suit your project requirements.
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