Infrastructure & Operations

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind

Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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Exploit Disruptive Infrastructure Technology

As a CIO, there is a need to move beyond day-to-day technology management with an ever-increasing need to forecast technology impacts. Not just from a technical...
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Improve IT-Business Alignment Through an Internal SLA

​The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
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Exchanging Exchange: Alternative E-Mail Servers

Enterprises looking for an alternative to Exchange, but not interested in outsourcing, have several solid options. Look for Microsoft interoperability, lighter hardware...

Virtualization and iSCSI a Match Made for SMEs

Server virtualization and iSCSI networked storage are emerging as a natural match particularly for small and mid-sized enterprises (SMEs) buying their first storage area...

Fire Protection: Only YOU Can Prevent Data Center Fires

The data center must be equipped with fire detection and suppression systems to identify and extinguish fire, abide by local, state and federal laws, codes and standards,...

Planning for Data Center Physical Layout and Support Center Space

Planning for the physical layout and design of the data center building space should include more than just the equipment room. For example, areas for loading equipment,...

Disaster Recovery Primary Site Restoration: Home Sweet Home

Establishing operations at the recovery site is only the first half of the work involved in disaster recovery. At some point, services and systems must be returned to...

Data Center Site Selection and Security Checklist

Whether it is an existing building or a new construction site, IT must cover due diligence by completing a site evaluation for each potential location. Use a building...

Storyboard: Build a Data Center

Many IT departments lack internal expertise to undertake a data center build project as facilities require specific industrial design and engineering requirements to meet...
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