Infrastructure & Operations - Briefs and Notes

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Determine If You Can Effectively Incorporate Enterprise Mobility + Security Into Your Environment This one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions...
Pick the Right Office 365 License Model for You This one pager summarizes Microsoft’s licensing regime across four key areas: non-profit, education, government, and enterprise. Each license type is evaluated based on...
Migrate Between Office 365 Tenants the Right Way – If You Have to at All! Migrating from your premises-based services to the cloud is simple enough, but the toolset for moving between tenancies once you’re already in Office 365 is much less...
Modernizing Your Technology? Make Sure Security Is at the Forefront! ARP funding offers an opportunity for technology modernization for organizations who qualify. But don’t forget about cybersecurity – otherwise, your business that the ARP...
Choose a Right-Sized Contact Solution – Executive Brief Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
Stabilize Infrastructure & Operations During Work-From-Anywhere – Executive Brief The pandemic is a huge opportunity for Infrastructure & Operations, but too many are wasting it. Read this executive brief to learn more.
Staff the Service Desk to Meet Demand – Executive Brief Read our concise Executive Brief to find out why you should optimize service desk staffing, review Info-Tech’s methodology, and understand the ways we can support you in...
Take Control of Infrastructure and Operations Metrics – Executive Brief Read this Executive Brief to understand why managing metrics is pivotal for managing your business.
Accelerate Your Automation Processes – Executive Brief Read this Executive Brief to find out why your organization should accelerate your automation processes, review Info-Tech’s methodology, and understand the ways Info-Tech...
Manage Active Directory in the Service Desk – Executive Brief Read our concise Executive Brief to find out why you should manage the Active Directory in the service desk, review Info-Tech’s methodology, and understand the four ways...

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