|
IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
|
11
|
|
The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
|
7
|
|
Software licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a...
|
1
|
|
Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
|
7
|
|
Budgeting is a dreaded process for many infrastructure and operations leaders. Priorities and initiatives get questioned and debated by business managers and there never...
|
3
|
|
Application issues caused by performance slowdowns or downtime will directly translate into negative experiences for your end users and customers. However, despite the...
|
|
|
Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
|
2
|
|
Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
|
1
|
|
IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
|
1
|
|
All too often, Infrastructure is left in a reactive mode, overwhelmed with work, while the business fumes at the delay. Follow the roadmap process to better interface...
|
3
|
