I&O Process Management - Blueprints

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Improve IT-Business Alignment Through an Internal SLA

The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...

Prepare and Defend Against a Software Audit

Software licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a vendor...

Map Technical Skills for a Changing Infrastructure & Operations Organization

Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.

Develop Infrastructure & Operations Policies and Procedures

IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Optimize the IT Operations Center

Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...

Reduce Manual Repetitive Work With IT Automation

This blueprint will help you score quick wins and build a process to manage IT automation.

Implement Software Asset Management

With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. Implementing software...

Implement Infrastructure Shared Services

It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....

Govern Shared Services IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
Improve IT-Business Alignment Through an Internal SLA The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
Prepare and Defend Against a Software Audit Software licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a vendor...
Map Technical Skills for a Changing Infrastructure & Operations Organization Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
Develop Infrastructure & Operations Policies and Procedures IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
Prepare for Cognitive Service Management Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
Optimize the IT Operations Center Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...
Reduce Manual Repetitive Work With IT Automation This blueprint will help you score quick wins and build a process to manage IT automation.
Implement Software Asset Management With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. Implementing software...
Implement Infrastructure Shared Services It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....

I&O Process Management - Blueprints

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