State & Provincial Government
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Types of Content
Leverage a Public-Sector CRM Platform to Deliver Great Citizen ExperiencesMany public sector organizations mistakenly believe that CRM platforms are only for their commercial counterparts – “we don’t sell anything” is a common refrain. Work... |
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Mobile Applications for Constituent Engagement: Native or Responsive?Heavy investment into mobile application development fails to yield the anticipated benefits from a citizen engagement perspective. It’s important to recognize that many... |
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A Data-First Approach to Your Security ProgramOpen data doesn’t mean everything is public for your citizens. Focus on what data is sensitive and elevate your security program from one focused on the perimeter to one... |
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Microsoft’s Ignite Announcements Take Direct Aim at the CompetitionMicrosoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely... |
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Microsoft’s Ignite Announcements Take Direct Aim at the CompetitionMicrosoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely... |
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Facing the Law: Police, Facebook, Cybersecurity, and the Most Beneficial Use of Facial Recognition TechnologyFacial recognition is an exciting technology. Here we look at the ways law enforcement, commercial organizations, and the cybersecurity industry are currently using... |
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DevOps in Government: Increase Application Quality and Security, Reduce Project Cost and RiskGovernment organizations can benefit from implementing DevOps practices to increase application quality, reduce the cost of software projects, and reduce security risks. |
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Virginia Endorses the NICE Cybersecurity Workforce FrameworkVirginia has become the first state to officially endorse the NICE Cybersecurity Workforce Framework as a means to counter its cybersecurity skills shortage. Focusing on... |
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Another Look at Hacking Voting MachinesAs public demonstrations at DEF CON have shown, voting machines are extremely insecure, yet there is a lack of funding and support from those with the power to affect... |
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Common Mistakes: Transitioning a Service Desk Away From the Wild WestTransitioning a service desk from the Wild West is never an easy feat for anyone to undertake, but by avoiding some of the key pitfalls, service desk managers can set... |
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