This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative gain access to Local.

Contact Your Representative
Or Call Us: 1-888-670-8889

Date published:

09/04/2018

Heavy investment into mobile application development fails to yield the anticipated benefits from a citizen engagement perspective. It’s important to recognize that many mobile application rollouts fail – and as a result, to have a systematic framework for evaluating which path to mobile enablement you need to pursue.
Author:
  • Ben Dickie