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This blueprint provides insight into the characteristics of an operator’s ideal sportsbook business model as well as the vendors that operate within the sports betting...
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A lot is still unknown about impact of COVID-19 on organizations and customers. Prepare casino operations for the post-crisis, new normal reopening of the property. Use...
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In the changing hospitality landscape, this Trends Report provides insight and recommendations on various emerging technologies that can help drive business value, reduce...
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While revenue from traditional forms of gambling is lower among Millennials, esports is a fast-growing phenomenon that directly overlaps with the target Millennial...
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The hospitality industry runs 24/7 and workforce scheduling is a critical factor in the effective operation of the business. Casinos in particular need to create systems...
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Hotel television has changed. Guests now expect to control TV content by streaming from Netflix or casting from a personal device. Hotels should exploit the TV screen to...
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With 95% of Americans owning some variant of a mobile phone the question of the need for a phone in the room continues to be debated. Hospitality communications has...
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This blueprint will help you decide if your gaming and hospitality organization can benefit from outsourcing network management, and if so, it will help you determine...
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Now is the time to convert to an EMV-compliant POS system because your fraud exposure risk is rising by 78% from 2015 to 2016, liability is shifting towards the merchant...
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