Guided Implementation

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Infrastructure & Operations

Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery

IT infrastructure outsourcing has become commonplace. Success requires careful planning and diligent execution.

Team Leadership & Management

The First 100 Days As CIO

You’ve been promoted from within or hired externally to the role of CIO. Studies show that two years after a new executive transition, as many as...

Applications

Select a Marketing Management Suite

Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate...

CIO

Manage Stakeholder Relations

Manage your stakeholders effectively by discovering who they are, understanding how they may impact you, and determining what you can do about it.

Applications

Customer Relationship Management Platform Selection Guide

Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.

Data & Business Intelligence

Build an Extensible Data Warehouse Foundation

Data warehouse projects are some of the most challenging projects for IT because of its complexity, but it is still a technology that helps you...

Infrastructure & Operations

Implement Crisis Management Best Practices

Build an effective crisis management plan around a framework that enables your organization to respond to any crisis and manage the impact; from...

Security

Develop and Deploy Security Policies

Informal, un-rationalized, ad hoc policies are ineffective because they do not explicitly outline responsibilities or compliance requirements,...

Infrastructure & Operations

Establish an Effective Data Protection Plan

The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments...

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