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A recent Info-Tech study finds that, despite all the hype surrounding Service-Oriented Architecture (SOA), adoption is limited. Internal integration at a trial and/or...
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A records retention schedule is a crucial input to document management and Information Lifecycle Management (ILM) initiatives. Developing a schedule requires...
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Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...
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Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...
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When building or refreshing the data center, IT must have a high level understanding of requirements and potential budget. Facility requirements for power, cooling,...
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(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...
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For many hospitals worldwide, Electronic Medical Records (EMR) systems are the way of today. Healthcare organizations slow to join the digital wave should begin with...
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When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...
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Implementing new technologies into most organizations is a difficult process. IT managers in the healthcare industry, in particular, have a hard time gaining buy-in for...
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Electronic Document Management (EDM) is a priority for many IT leaders, but most struggle to help executives gain business support for EDM. A solid EDM solution can...
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