Where's the Unified Communications Vision?

Author(s): Sarah Kearse

As Unified Communications (UC) continues to cause a buzz among IT leaders, more focus is being put on how to incorporate this communications strategy into the business. A recent survey conducted by Info-Tech found that most enterprises have begun to implement one or more UC technologies (Figure 1). However, when it comes to communications as whole, very few organizations are thinking in terms of an overarching UC strategy.