Containing litigation costs (both potential and real) arising from e-mail is now top-of-mind. IT leaders must push the enterprise's legal team and executive leadership for clear guidance. However, IT can help the enterprise formulate these policies by providing technical input and insisting that the team draw from strong sources.
Three Key Inputs
IT leadership will probably already be involved with policy-making bodies deciding enterprise electronic document retention strategies. As stewards of the enterprise's IT acquisition strategy and technical knowledge, IT will provide technical and operational insight. Turn to the following three key inputs: