Value & Performance - Tools

Virtual CIO Service Assessment Tool

Assess your team's readiness to perform CIO functions against Info-Tech's Small Business Management & Governance Framework. Validate your ability to offer strategic...

Service Design Tool

The Service Design Tool is used to conduct a service design activity to ensure that your offering provides value and addresses your target customer's challenges.

Organizational Change Management Capabilities Assessment

The Organizational Change Management Capabilities Assessment is designed to evaluate your current capabilities, opportunities, and challenges around managing...

IT Metrics Library

Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...

Crisis Temporary Measures Dashboard Tool

Use this tool to set temporary goals, collect data, review progress, and plan actions.

Lean Management Scoping Tool

Tool will help you scope out good candidate teams.

IT Metrics Prioritization Tool

This tool will help you to focus on the right metrics to ensure you engage your audience while addressing their key requirements.

IT Update Open Issues Tracking Tool

This tool with help you capture and track all the open issues and takeaways that come out of your IT update presentation.

Time Audit Workbook

Use this tool to document the results of your current state assessment and time audit survey.

Resource Management Supply-Demand Calculator

This tool will help you assess IT's overall resource capacity to execute project work relative to the organization's overall demand, both project and non-project.
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