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Adaptive IT is driven by the interplay of governance, sourcing, processes, and organizational structure which facilitate the delivery of technology services to internal...
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Decentralized Making is a trend driven by advances in 3D printing and the desire to move towards a more distributed system of manufacturing.
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Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...
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This workbook guides the development and creation of service metrics that are directly tied to business objectives.
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This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...
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Manage your IT processes and procedures effectively by leveraging Info-Tech’s research on IT policy management and implementation. Each of these ten policy pieces...
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Leverage this research to use when understanding how and where your company can improve when it comes to specific areas IT operations, based on the performance of other...
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Use this tool to create an IT cost-cutting plan.
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Learn from your peers within the Healthcare industry. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with...
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The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....
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