The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....
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Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...
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The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....
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Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...
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Use Info-Tech’s IT Chargeback Kick-Off Presentation to educate business unit leaders and C-level executives on IT chargeback at a high level.
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In the define phase, you will develop a chargeback model. Activities include identifying user-facing IT services, allocating IT costs to services, and then setting up the...
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