Implement IT Chargeback – Phase 2: Define

Author(s): Jason Petrovic, Ryan Smith

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Take a business-focused approach to building your IT chargeback model. This phase will take you through the following activities:

  • Set up the chargeback program and policies.
  • Determine chargeable service units, cost estimates, and pricing.
  • Compute chargeback amounts.
Use this phase as part of the full blueprint, Implement IT Chargeback.

View the Complete Blueprint:

Implement an IT Chargeback System

Explain IT costs in ways that matter to the business.

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