Implement an IT Chargeback System – Phases 1-4

Author(s): Jason Petrovic, Ryan Smith

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IT needs to recover its costs from those that consume them in a fair and transparent manner. This blueprint will help you develop a chargeback model that brings transparency to the flow of IT costs through to business value by following our four-phase methodology:

  • Launch
  • Define
  • Implement
  • Revise

Establish IT cost transparency and business unit accountability for consumption of IT services. IT isn't free.. so why are you giving it away?

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Implement an IT Chargeback System

Explain IT costs in ways that matter to the business.

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