IT isn't free... so why are you giving it away? Business units excessively consume IT services and don't understand the actual costs of IT. This is due to a lack of IT cost transparency and business stakeholder accountability for consumption.

Read this Executive Brief to:

  • Understand how to implement an IT chargeback program at your organization.
  • Identify and define your user-facing IT services, allocate IT costs, and price IT services with outputs the business finds meaningful, manageable, and measurable.
  • Learn why the traditional approach to IT chargeback continues to frustrate business stakeholders.
  • Understand Info-Tech's methodology and approach to implementing IT chargeback.

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Implement an IT Chargeback System

Explain IT costs in ways that matter to the business.

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