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Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your release...
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This tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders.
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Today, operating environments change quickly, and it is critical that IT departments develop the competencies employees need both today and in the future. Do this...
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Use the Feedback and Coaching Guide as a handy reference tool on how to provide meaningful feedback that will inspire change, and how to coach employees towards achieving...
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The responsibility of employee engagement has been abdicated to HR and the executive team for years. It’s time for managers to take ownership.
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Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.
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Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical and...
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Use this tool to define a specific process for managing security incidents and reducing their effects on the organization. Through effective knowledge transfer, minimize...
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Use this template to send regular time-audit survey updates.
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Use this template to record your resource management strategy decisions.
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