Storyboard: Establish a Service-Based Costing Model

Author(s): David Yackness, Josh Mendelssohn


Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

CIOs are frequently under pressure to justify expenditures on IT and demonstrate the value of IT. Business and financial leaders can see expenditures on hardware, software, contracts, and labor, but have difficulty correlating these expenditures with benefits to the business.

Service-based costing helps to translate expenditures into value through transformation of dollars into output. This research will help you:

  • Define the relevance of service-based costing to your organization.
  • Identify your current service-based costing needs and level of maturity.
  • Improve your service-based costing capability.
  • Determine the cost of your IT services.
  • Use costing information to drive business value.

However, service-based costing is extremely difficult to do. Costs can be difficult to identify, allocations are complex, data may not be available, and service definition may be insufficient. The Info-Tech approach allows you to “grow as you go,” making use of your existing service data and improving your service-based costing capabilities as the organization matures.

View the Complete Blueprint:

Establish a Service-Based Costing Model

Not knowing your costs is an expense you can’t afford.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019