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The effort you put in place to fill workforce gaps needs to be appropriate for the benefits you hope to achieve. Fiercely prioritize your initiatives and ensure the effort...
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This example will show you a completed IT strategy executive summary.
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...
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Define your services and their categories by using this pool of services.
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT costs,...
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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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Use Info-Tech’s IT Chargeback Kick-Off Presentation to educate business unit leaders and C-level executives on IT chargeback at a high level.
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In the define phase, you will develop a chargeback model. Activities include identifying user-facing IT services, allocating IT costs to services, and then setting up the...
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Use this tool to create an IT chargeback model that provides a complete and logical structure for thinking through every decision of chargeback program development.
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In the implement phase, you will communicate the rollout of the IT chargeback model and establish a process for recovering IT service costs from business units.
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