Sample LOB Services – Functional Group

Author(s): Ryan McCrea, Kimberly Jiang

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Line of Business definitions can be tough to categorize; that is why Info-Tech has provided sample services for different functional lines of business. They do not apply to every company, but broadly span the functional structures of many different organizations.

Use this note in conjunction with the project blueprint, Design & Build a User-Facing Service Catalog.

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Design and Build a User-Facing Service Catalog

Improve user satisfaction with IT with a convenient menu-like catalog.

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