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The IT Knowledge Transfer Project Charter Template is used to communicate the value and rationale for knowledge transfer to key stakeholders.
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The IT Knowledge Identification Interview Guide Template is used to provide a framework to conduct interviews with knowledge sources to extract the information they have
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Internal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls.
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Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
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The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.
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The Service-Based Costing Presentation is designed to present the costs of specific services.
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This Transition Plan Template is designed to help you develop and document action items, communication timelines, roles and responsibilities, and other elements of the...
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The Stakeholder Management Plan Template tracks and organizes your strategy and tactics in working with stakeholders.
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