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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...
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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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In the define phase, you will develop a chargeback model. Activities include identifying user-facing IT services, allocating IT costs to services, and then setting up the...
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In the implement phase, you will communicate the rollout of the IT chargeback model and establish a process for recovering IT service costs from business units.
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Managing risk has never been more important. Ensure that your organization has an established and manageable way of governing a process related to identifying, assessing,...
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This phase of the blueprint will help you get a solid start to the project. Get buy-in from key stakeholders, create a communication plan, and identify metrics to measure...
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This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.
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By applying strategic foresight, CIOs can help their organizations become more proactive about technological innovation, and in doing so, become more competitive.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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