Manage the transition to IT chargeback with structured communications. This phase will take you through the following activities:

  • Communicate the rollout of IT chargeback.
  • Establish a process for recovering the cost of IT services from business units.
  • Share the financial results of each charge cycle with your business owners.
Use this phase as part of the full blueprint, Implement IT Chargeback.

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Implement an IT Chargeback System

Explain IT costs in ways that matter to the business.

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