Applications - Blueprints

Build IT Capabilities to Enable Digital Marketing Success

Investment in digital marketing technology has exploded as consumers flock to digital channels like email, social networking, video, photo, and mobile apps. IT has less...
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Optimize Applications Release Management

Software delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business’ bottom line. Instill the proper...
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Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
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Enhance Your Solution Architecture Practices

Because of the increasing realization that principles like Agile and DevOps are important for overall business health, organizations have started to talk about these...
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Automate Work Faster and More Easily With Robotic Process Automation

Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in...
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Enable Omnichannel Commerce That Delights Your Customers

Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Mature and Scale Product Ownership

Product ownership is not one-size-fits-all or static. It must be tuned and structured to meet the delivery needs of your organization and the customers it serves. Create...
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Assess the Value Drivers Within Your Solutions

Value drivers are actionable success factors that align to enterprise goals. This blueprint gives you a balanced value framework to prioritize project, product, and...
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Extend Agile Practices Beyond IT

Dependencies upon the business to provide product delivery goals can generate logistical, integration, and communication challenges that will create process bottlenecks...
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2020 Applications Priorities Report

Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
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