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The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...
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3
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This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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1
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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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1
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This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...
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3
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This tool performs a three-stage gate analysis about your mobile ERP decision. After completing the tool, you will have a go or no go decision, a recommended path to...
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1
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The Business Process Opportunity Assessment tool helps organizations understand key metrics relating to key business processes that interact with the ERP system.
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The ERP Optimization Program Manual will help maintain control over your ERP optimization process by providing one document to log all information relating to the ERP...
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1
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The RACI Chart assists you in organizing roles for carrying out project steps and makes sure there are definite roles that different individuals in the organization must...
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2
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This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.
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4
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This tool will help key stakeholders visualize the implementation of HR Tech Implementation initiatives on an easy-to-read timeline. Beyond serving as a mechanism for...
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6
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