Enterprise Applications - Tools

Social Analytics Maturity Assessment

This tool provides IT managers with an objective assessment of the current state of their organization's social analytics environment and offers recommendations for those...

Social Media Service Selection Tool

The Social Media Service Selection Tool is designed to help organizations determine the most appropriate social media services for their business needs.

Customer Relationship Management Suite Opportunity Assessment Tool for Large Enterprises

This tool will assist you in determining the value of a standalone Customer Relationship Management (CRM) Suite to your organization, as well as the best available point...

Social Media Opportunity Assessment Tool

The Social Media Opportunity Assessment Tool is designed to identify achievable goals in three social media target areas: sales, marketing, and customer service.

ERP Integration Steering Committee Charter

Understanding and defining the business case for extending the ERP system requires input from the business units and senior management. Build an Integration Steering...

Mid-Market ERP Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of thirteen ERP solutions. Use this tool to narrow the vendors down to a shortlist of solutions that best satisfy the...

Social Media Maturity Assessment Tool

Use this tool to evaluate your position on the social media maturity model and receive feedback on how to optimize your strategy.

Customer Service Knowledge Management Platform Vendor Shortlist Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.

Enterprise BI RFP Scoring Tool

For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...

ERP Project Planning & Tracking Tool

Enterprise Resource Planning (ERP) projects involve a variety of different steps. Info-this tool enables users to assign resources and track the completion status of a...
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